Prezentare generala

We are recruiting on behalf of our client, a leading strategic partner for more than 20 Global Airlines, plus OTAs, travel technology providers etc. The Romanian hub will offer contact centre support for a well known OTA.

Key Responsibilities

 Deliver exemplary customer service via phone calls / email / social media

 As part of the Contact Center team, manage phone calls /email regarding services, baggage queries, cancellations etc

Your Profile

Excellent speaking and writing skills in German (C1 level) and English – fluency in speaking and writing correctly and at ease – mandatory

 Previous work experience in an international environment is a valuable advantage, but not mandatory

 Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage

 Graduate in any discipline / Under graduates

 Willingness to search for required information from customer with a strong focus on solving clients requests

 Proficient in Microsoft Office, Outlook, Social Media

 

We Offer

 Competitive salary package

 Thorough training enabling all team to perform effectively

 Career growth opportunities within an international developing team

 

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Declar ca am citit si sunt de acord cu Politica de confidentialitate si termenii si conditiile RTT.