Prezentare generala

Our client, a travel agency, is part(affiliate) of a leading global high tech company, that also includes a luxury hotel chain. The operational center in Romania will be responsible with all travel arrangements for their employees, around the world.

Responsibilities

  • To implement company’s procedures, policies and standards and adhere to them at all times, including those relating to best practice whilst ensuring compliance by all staff;
  • Quality control (booking tools, queue checks, fare checks, customer service checks);
  • Team coordination;
  • Effective supervision of maintaining client travel policy;
  • Booking all travel requirements for a wide variety of business travellers from different European countries;
  • Being aware of their budgets and offering the best deals possible;
  • Handling amendments, cancellations and schedule changes;
  • Delivering great customer service;
  • Proven ability to create international or domestic travel arrangements through GDS Amadeus, including air, hotel and ground transportation (previous experience preferred).

Position Requirements

  • Previous business travel experience;
  • Experience in team coordination;
  • A good working knowledge of Sabre/Amadeus GDS to include ticketing;
  • Fares and Ticketing expertise/certificates;
  • A welcoming telephone manner;
  • Good worldwide geography and keen attention to detail;
  • Ability to speak multi-languages: Mandatory – English; Other European language would be an advantage – Italian, French, Spanish, German.

Etichete Job: Amadeus, management, Ticketing

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