Prezentare generala
NEW OFFICE IN BUCHAREST: Our partner is a leading European Destination Management Company founded in 1979. They offer travel solutions for tour operators, travel agents
and event organisers with customers travelling internationally to/within Europe.
From leisure groups and students to individual travellers and corporate MICE, our local offices in
England, Scotland, France, Italy and Scandinavia, are skilled in creating and executing detailed
itineraries featuring accommodation, transport, venues, experiences and escorted excursions.
Due to company growth, they are about to open a new office in Bucharest and they are looking for an Operations manager & several operations executives.
Responsabilities:
To book travel services for different clients travelling to Europe from Polish and French markets by delivering exceptional travel solutions in a complex environment, ensuring client satisfaction and retention.
To build strong relationships with suppliers in fostering positive and productive partnerships.
To create new products with an emphasis on the French and Spanish destinations.
To create good collaboration with operations team in India and manage their reservations.
On tour support during office hours and emergency service outside of hours for own groups.
Requirements:
We are looking for a person with following COMPETENCIES:
Fluent in written and spoken English, with excellent communication skills.
Destination knowledge of Europe – mainly UK, Ireland, France and Spain.
Experience in working on tour operations in DMC or other type of travel agency.
Ability to build strong relationships and collaborate remotely, to deliver solutions in dynamic and complex environment.
Highly organized and flexible, quick learner, able to take quick decisions autonomously, able to handle stressful situations and be adaptable in their actions.
Digitally literate and proficient in MS Office skills.
Mon-Fri job, 8hrs+ lunch per day.
